Product Designer

We're Heidi.
We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.
Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding.
Our mission is simple: double the world's healthcare capacity and strengthen the human connection at its heart.
We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.
If you don't choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi.

The Role
We're looking for a product designer who designs, prototypes, and ships. Someone who knows the difference between software that works and software that makes someone smile.
Clinicians use Heidi to get away from keyboards and back to patients. We want the product to feel as considered as the best software you've ever used: cohesive, quiet, and precise across every surface. When a clinician's tools feel right, they spend less time fighting software and more time with patients. That's the job.
You'll own specific features across Heidi's product surface, from the first rough frame through to what lands in front of clinicians. You'll work directly with engineers, care about the 3px padding issue as much as the information architecture, and ship work you're proud of, not just work that passes review.
We don't care about logos. Show us what you've made, and tell us why it's good.

What you'll do
• Produce pixel-precise, interaction-complete work you'd put in your portfolio, not work that just clears the bar

• Use AI tools as part of your process: generating variants, accelerating exploration, moving from rough concept to refined solution faster than traditional workflows allow

• Work directly with engineers during implementation, reviewing builds and flagging where quality has slipped from the spec

• Sweat the details that separate good software from trusted software: type choices, spacing, motion, micro-interactions

• Work within and contribute to the design system: apply existing patterns with rigour, flag where patterns are missing or broken

• Share work early, give honest critique, and receive feedback with the same seriousness you'd give it

What We're Looking For
• A portfolio that shows craft at the component and screen level. We want to feel something when we look at it, not just follow the UX flow.

• You use AI tools (Figma AI, Claude Code, or similar) as part of your workflow: regularly and with intent, not occasionally

• Strong foundational skills: typography, layout,